For service businesses, tradies and ecommerce owners

Drowning in business admin?
Never enough time?
Let's fix that.

Most small business owners are losing 10-20 hours a week to work that should already be running itself. I help you pinpoint the specific problem and fix it. Reliably. Every time.

Book a Free 30-Minute Call Get the Claude.ai Guide — $7
500+
Clients Served
20+
Years Experience
100%
Happy Clients
Client Reviews

What my clients are saying

See all 15 reviews →
★★★★★
Steve is great and very committed to completing the job with outcome the focus and not just pushing the job through. The job was more complex than first thought and Steve made sure the result was right at every phase. His ongoing support is valuable to us.
Matt W. AU Business Owner · Australia · April 2026
★★★★★
Steve was a great help and a great communicator. He is straightforward and upfront about all details of the project. I would highly recommend him.
Mi US Repeat Upwork Client · Jan 2026
★★★★★
Absolutely brilliant Steve, simple enough for a dummy like me to use, but still powerful.
Craig R. AU Business Owner · Clearspan Building Solutions · Jan 2026
Client Results

Real results for real businesses

From phone recharge recovery to automating entire order pipelines — here's what happens when the right system meets the right problem.

Recharge recovery case study
400% ROI
Patrick
IT Consultant, Washington USA
Was losing billing revenue on phone recharges every month. A custom Excel analyser now captures every billable call automatically.
Read the case study →
Shopify automation case study
66% Staff Costs Saved
Matt
Small Business Owner, Australia
Orders take 3–6 months to complete. His team was chasing every customer manually. Now confirmations and monthly updates go out automatically — built and live in days.
Read the case study →
PDF data extraction case study
260,000 PDFs
Bruce
CEO
Needed data extracted from 260,000 messy, unstructured PDF statements. Delivered in 4 days — weeks of manual work, eliminated.
Read the case study →
Services

What I build

Custom and AI-driven systems designed around how your business actually works — not generic software that sort-of fits. I also provide ongoing support for many clients so you can spend more time focused on what's important — clients, delivery and family.

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Fully Managed Websites

A professional website that actually works — mobile-optimised, SEO-ready, with a lead-capture chatbot built in. We handle everything: build, hosting, domain, ongoing updates. Around $100/month once built.

Book your free call, I'll build your site at no cost so you can see exactly what you're getting. Two rounds of revisions included. Once you're 100% happy, live in 24 hours or less.

See how it works →
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Business Process Automation

Stop doing manually what a system could do for you. I build process automation that handles your repetitive work — using human-supervised technology where it makes sense, and simpler tools where it doesn't. Your time back. Your standards maintained.

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📊

Excel & Google Sheets Solutions

Spreadsheets still run most businesses — and probably yours too. After 20 years optimising them, I know exactly where they're costing you time and money. Smarter formulas, cleaner dashboards, automation that works. Just done. Go run your business.

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Our Process

Simple steps to smarter systems

No jargon, no lengthy proposals. Just a clear look at your problem and the fastest path to fixing it.

1

Book a free call

30 minutes. We figure out what's costing you the most time or money.

2

Define the solution

I map your tools, workflows, and the fastest path to automation.

3

Build it

Custom AI or Excel system, designed around how your business actually works.

4

Support monthly

Most clients move to a monthly plan. Systems stay current. I'm always one message away.

About Me
Steve - a business process efficiency expert and Excel consultant with over 20 years of experience

I'm Steve

A business process efficiency expert and Excel consultant with over 20 years of experience helping businesses stop doing manually what a system could do for them. Sometimes I use supervised AI, sometimes I don't.

So that was the generic statement — here's the reality: I'm 52, not 25. I have a lot of experience and integrity but no oversold widgets for sale on Facebook or Instagram!

I've worked with small business owners across Australia and the US as well as corporate project managers in the US, UK, and Europe. I now also build human-in-the-loop AI-powered workflows, chatbots, voice agents, admin automation, and videos ads for outreach and advertising campaigns — for small businesses who want systems that run without them.

I've said it for years, long before AI was the next big thing: it's not about the tools or software. It's about understanding the business problem and building the right solution. If that resonates, let's talk.

Book a Free Call →

Drowning in business admin? Never enough time? Let's fix that.

Book a free 30-minute call. No pitch, no pressure — just a clear look at what automation could do for your business.

Book a free 30-minute call →
Not sure? Ask me anything — always here to help.
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