Resources — Case Studies, Articles & Guides

Case Studies

Real problems. Real clients. Real results. All anonymised under NDA.

Order Management Automation — 6 Staff Down to 2

A specialist service business was drowning in paper-based order management. A custom Shopify, Google Sheets and Make.com integration cut admin headcount by 66% and freed four staff for customer-facing work.

⏱ 5 min read →

Case Study

Excel Phone Bill Reconciliation — 400% ROI

A US IT hardware consultant was writing off real billable revenue every month because manual phone bill reconciliation was too painful to do consistently. A custom Excel solution fixed it in under an hour per month.

⏱ 5 min read →

Case Study

AI vs Humans — 2.5 Million Row University Database

A prominent US research institute needed 100 years of graduation records extracted from scanned university yearbooks. AI failed on every attempt. Thirty contracted QA staff and six months later: AI 0, Humans 1.

⏱ 6 min read →

Case Study

260,000 PDF Pages Extracted in 4 Days

A financial services firm needed legacy PDFs — dot matrix, handwritten, wildly inconsistent formats — extracted at scale. Per-page AI platforms were too expensive. Other providers too slow. A custom Python pipeline delivered in days.

⏱ 5 min read →

Case Study

CPQ System Rebuild — $150M Manufacturer

A migration consultant got the architecture wrong at 50% completion. Rather than patch it, the entire CPQ system was scrapped and rebuilt from scratch in six months — then supported for three years. The specialist couldn't fix what a generalist diagnosed.

⏱ 6 min read →

Articles

In-depth, research-backed reads on the topics small businesses ask about most.

Article

Why Small Businesses Are Finally Automating (And How to Start Without the Overwhelm)

What automation actually means for a small business, what it costs to keep ignoring it, the six most common processes to automate first, and why "I'll just hire a freelancer when I need one" costs more than you think.

⏱ 10 min read →

Article

Why Your Small Business Website Should Be Simple, Fast and Findable

Most small businesses either don't have a website or paid too much for one that doesn't work. This guide covers what a small business website actually needs in 2026, what it genuinely costs, and why simple beats complicated every time.

⏱ 10 min read →

How-To & Resources

Practical guides, templates and tools you can use right now.

Guide

50 Microsoft Excel Tips and Tricks for 2025

From keyboard shortcuts and formula tricks to pivot tables and data validation — 50 practical tips for getting more out of Excel, whether you're a beginner or a seasoned user who wants to work faster.

⏱ 15 min read →

Templates

InstantExcels — Ready-Made Excel Templates for Small Business

A growing library of professionally built Excel templates for budgeting, habit tracking, SWOT analysis, project management and more. Download and use immediately — no macros, no setup required.

⏱ Browse the library →

Don't see your challenge here?

Book a free call and we'll work through it. No pitch, no upsell — just an honest conversation about what's costing you the most and what fixing it would be worth.

Book a free consultation →